Cross River Bank incident

Card Payments — Potential Service Disruption

Resolved after 48 minutes, affecting Card Payments Push Service, on October 19, 2026.

resolved Oct 19, 2026, 11:15 AM UTC

The potential issue affecting push payments outside of the US has been resolved. All card payment services are operating normally. If you experience any issues, please contact our support team.

Started
Oct 19, 2026, 10:26 AM UTC
Resolved
Oct 19, 2026, 11:15 AM UTC
Duration
48m
Detected by Pingoru
Oct 19, 2026, 10:26 AM UTC

Affected components

Card Payments Push Service

Update timeline

  1. investigating Oct 19, 2026, 10:26 AM UTC

    We are aware of a potential issue that may affect card payment processing. This issue is specific to push payments outside of the US and does not impact other card payment services. Some customers may experience delays in transaction processing, as affected transactions may be held pending until the issue is resolved. Our team is actively investigating and we will provide updates as more information becomes available.

  2. resolved Oct 19, 2026, 11:15 AM UTC

    The potential issue affecting push payments outside of the US has been resolved. All card payment services are operating normally. If you experience any issues, please contact our support team.

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