Cornerstone Outage History

Users may experience an issue with Reporting 2.0 in the Production environment, where the report builder fails to load the available data fields, preventing users from creating new reports or modifying existing ones. When users attempt to create a new report or edit an existing report, the report builder interface loads but does not display the available fields required to configure the report. As a result, users are unable to add or modify table columns, apply filters, or complete report configuration.

The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

The UK SL2 swim lane is experiencing latency issues around Reporting 2.0. Clients with portals in this swim lane may experience delays or issues accessing Analytics reports in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

It appears the issue has resurfaced, and CSOD technical teams are working to resolve it with top priority. More information will be shared as it becomes available.

Clients with portals hosted in this swimlane may experience slower response times when accessing certain areas of the application. We are currently investigating the issue.

We are continuing to actively investigate the latency issue and are treating this as a top priority. Our teams remain engaged and are working to identify the cause and restore normal performance as quickly as possible. We will continue to provide regular updates as our investigation progresses.

The EU (FRA) swimlane is currently experiencing latency issues affecting Learner Home. Clients with portals hosted in this swimlane may experience delays when accessing Learner Home and certain pages within the application. This issue is our top priority, and our Engineering teams are actively working to identify the root cause and restore normal performance as soon as possible. We will continue to monitor the situation and provide additional updates as they become available. Please check back periodically for the latest information.

We are continuing to investigate this issue. Thank you for your continued patience.

US SL3 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.

Clients may experience functional issues when using Development Plans in Production, including errors or delays when performing certain tasks. Our Engineering Team is actively working with the appropriate domain team to identify the underlying cause and resolve the issue as quickly as possible. This is being treated as a high priority. Please check back periodically for additional updates, which will be posted as they become available.

The Content Studio feature is currently experiencing issues in the FRA EXT and CDG SL1 environments and may be unavailable during this service disruption. Our Engineering Team is treating this as a top priority and is actively working to restore the service as soon as possible. Please check back periodically for additional updates, which will be shared as they become available. Thank you for your patience and understanding.

We are continuing to investigate this issue.

This swimlane is experiencing some delays in processing background or queued tasks. During this time, background tasks may take longer than normal to complete. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

The standard queue has been cleared but there remain some Learning Assignments which are still processing slower than expected. This remains under investigation and we will share more as soon as possible

This issue is still under active investigation by our Engineering Team. We will continue to share significant updates as we make progress.

This swimlane is experiencing some functional issues accessing the xAPI Statement viewer and may have issues with xAPI statement processing. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

We are continuing to investigate this issue and will share an update at least every 2 hours or until we have more.