Cornerstone experienced a major incident on September 30, 2026 affecting Response Time, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2026, 04:08 PM UTC
US SL3 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
- resolved Sep 30, 2026, 04:39 PM UTC
CSOD Technology Team observed delays in processing background or queued tasks on US SL3 swim lane including emails. The problem began on 09/30/2026 06:27 AM - PDT and was resolved on 09/30/2026 09:20 AM - PDT. During this time, background tasks may have taken longer than normal to complete.