Cornerstone experienced a major incident on August 24, 2026 affecting Response Time, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2026, 12:49 PM UTC
The US Sl5 swim lane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
- resolved Aug 24, 2026, 02:05 PM UTC
The CSOD Technology Team observed a performance degradation affecting the US SL5 swimlane. The problem began at 4:25 AM Pacific Time and was resolved at 6:35 AM Pacific Time. During this time, clients with portals on this swim lane may have experienced slow performance or intermittent errors while accessing the application.