Cornerstone incident

Latency on CDG SL Portals

Cornerstone is currently experiencing a minor incident affecting Response Time and Response Time, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 09:25 AM UTC
Resolved
Ongoing
Duration
● 4h 33m
Detected by Pingoru
Oct 07, 2026, 09:25 AM UTC

Affected components

Response TimeResponse Time

Update timeline

  1. investigating Oct 07, 2026, 09:25 AM UTC

    The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

  2. identified Oct 07, 2026, 09:55 AM UTC

    This issue is mitigated for CDG SL4. We continue to work on a fix for CDG SL1.

  3. monitoring Oct 07, 2026, 10:19 AM UTC

    This issue was mitigated, and SL performance is back to normal. We will continue to monitor before concluding that this incident is resolved.