Cornerstone experienced a major incident on September 14, 2026 affecting Response Time, lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Response Time
Update timeline
- identified Sep 14, 2026, 02:09 PM UTC
The issue has been identified and engineering is working on restoring the service.
- monitoring Sep 14, 2026, 03:58 PM UTC
A fix has been implemented, and the queues are no longer stuck. However, it will take some time to clear the backlog. We are continuing to monitor the queue.
- resolved Sep 14, 2026, 06:06 PM UTC
This incident has been resolved.