Is Cornerstone down?

JP SL1 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing or LAT processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.

After further review, the issue is not about queue processing, but system latency. Apologies for the confusion. The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

Latency has subsided now. We are monitoring to ensure all services are back to normal.

The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 18:05 and was resolved at 18:55, 29 Oct PDT. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the application.

US SL1 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing or LAT processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.

The issue has been resolved and the queues are successfully processing. We will keep the status in a Monitoring for a period of time to confirm continued stability and ensure the issue does not recur.

This issue is resolved. The queues are continuing to process successfully.

US SL1 environments are currently experiencing issues with Learning Assignments being stuck in a queued status. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

We have identified the cause of the issue and implemented a fix. Learning Assignment queues are now processing. However, due to the backlog of assignments, some delays may continue as the queues work through the backlog of pending requests. We will continue to monitor progress and provide another update once the backlog has cleared and normal processing has resumed.

We have finished processing the LAT queue at 5 PM PT. There is currently no ongoing backup for asynchronous processing in US SL1.

Some customers on US SL3 may experience intermittent latency and issues launching training. We are actively investigating the issue as a top priority and working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.

Our Engineering teams have confirmed the issue has subsided. We have validated that the issue is no longer reproducible and we are monitoring for the next hour before considering the issue resolved.

We've received reports that this issue has resurfaced and our Engineering teams are investigating further. We'll continue to share updates as new information becomes available.

Engineering has applied a fix and we have validated the issue is no longer reproducible. We will place this back in a monitoring status for at least one hour before considering the issue resolved.

The CSOD Technology Team observed an issue with users launching training. The problem was intermittent between 11 AM Pacific Time and was resolved at 2 PM Pacific Time. During this time, users may have experienced issues accessing and launching training from their transcripts. Please contact Global Product Support if this issue is persisting.

Our Engineering teams are performing an Emergency Change and as a result FTP across UK Production environment is currently inaccessible. We are working to restore access and will update here as soon as complete.

Engineering is continuing to work on the Emergency Control Change As part of this work we have needed to pause Data Feeds and they will resume once this work is completed. We will continue to keep this page updated at least every 2 hours or as we get new information. We apologize for any inconvenience.

Our Engineering teams are continuing to work on restoring FTP access across the UK Production environment. The issue remains under investigation, and we will provide a further update as soon as more information becomes available.

Our Engineering team has confirmed that FTP access across the UK Production environment has been restored. We have also performed checks on our side, and no further issues have been observed so far.