Copyleaks incident
Slower scan processing in the US
Resolved after 1 hour, affecting US Datacenter (api.copyleaks.com) and US Datacenter (app.copyleaks.com) and 1 more, on November 5, 2026.
Between 16:00 and 19:44 UTC, plagiarism scans in our US datacenter, including scans from LMS integrations, were processing slower than usual due to a slow third-party integration. Scans completed, but took longer. The issue is resolved and processing times are back to normal.
Affected components
Update timeline
- investigating Nov 05, 2026, 06:44 PM UTC
Plagiarism scans in our US datacenter, including scans from LMS integrations, are processing slower than usual. Scans are completing, but take longer. We are investigating.
- identified Nov 05, 2026, 07:00 PM UTC
We identified the cause: a slow third-party integration. We are working on a fix.
- monitoring Nov 05, 2026, 07:20 PM UTC
A fix was applied and processing times are recovering.
- resolved Nov 05, 2026, 07:44 PM UTC
Between 16:00 and 19:44 UTC, plagiarism scans in our US datacenter, including scans from LMS integrations, were processing slower than usual due to a slow third-party integration. Scans completed, but took longer. The issue is resolved and processing times are back to normal.
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