Copyleaks incident

Issues with the AI Detector (US)

Minor

Resolved after 1 hour 5 minutes, affecting US Datacenter (api.copyleaks.com) and US Datacenter (app.copyleaks.com) and 1 more, on September 9, 2026.

monitoring Sep 09, 2026, 01:35 PM UTC

We implemented a fix and are currently monitoring the result.

Started: Sep 09, 2026, 12:50 PM UTC
Resolved: Sep 09, 2026, 01:55 PM UTC
Duration: 1h 5m
Detected by Pingoru: Sep 09, 2026, 12:50 PM UTC

Affected components

US Datacenter (api.copyleaks.com)US Datacenter (app.copyleaks.com)US Datacenter (lti.copyleaks.com)

Update timeline

investigating Sep 09, 2026, 12:50 PM UTC

Some AI Detector scans in our US datacenter are failing. We are looking into it. All other features are working normally, and our EU datacenter is not affected.
identified Sep 09, 2026, 01:05 PM UTC

We are continuing to work on a fix for this incident.
monitoring Sep 09, 2026, 01:35 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Sep 09, 2026, 01:55 PM UTC

This incident has been resolved.

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