Copyleaks Outage History

Copyleaks is up right now

Pingoru has recorded 13 incidents for Copyleaks: 13 in the last 12 months and 8 in the last 90 days.

Source: status.copyleaks.com

13incidents recorded
13last 12 months
8last 90 days
101 minutestypical duration
Incidents per month
024MayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%MayJunJulAugSepOctNov0%
Pingoru began tracking Copyleaks in May 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
May 202636 of 744 (1%)
June 202610 of 720 (0%)
July 202610 of 744 (0%)
August 202647 of 744 (1%)
September 202635 of 720 (1%)
October 202612 of 744 (0%)
November 202600 of 82 (0%)

Incidents, newest first

Minor October 8, 2026 Delayed scans in US datacenter 2h 20m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com)

Started Oct 08, 2026, 03:40 PM UTC· resolved Oct 08, 2026, 06:00 PM UTC

  1. identified Oct 08, 2026, 03:40 PM UTC

    Since 18:40 (UTC+3), some scans in our US datacenter are taking longer than usual to complete due to an issue with our cloud provider. Scans are still being processed. We are working on it and will update when processing speed is back to normal.

  2. monitoring Oct 08, 2026, 03:40 PM UTC

    Scan processing speed is back to normal. We are monitoring to make sure it stays stable.

  3. resolved Oct 08, 2026, 06:00 PM UTC

    Scans are completing at normal speed again. The issue lasted from 18:40 to 21:00 (UTC+3).

Read the full incident report →

Minor September 16, 2026 Issues with scan processing in the US datacenter 2h 2m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com)

Started Sep 16, 2026, 06:45 PM UTC· resolved Sep 16, 2026, 08:47 PM UTC

  1. investigating Sep 16, 2026, 06:45 PM UTC

    We are currently investigating this incident.

  2. identified Sep 16, 2026, 08:25 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Sep 16, 2026, 08:30 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 16, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2026 Issues with the AI Detector (US) 1h 5m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com)

Started Sep 09, 2026, 12:50 PM UTC· resolved Sep 09, 2026, 01:55 PM UTC

  1. investigating Sep 09, 2026, 12:50 PM UTC

    Some AI Detector scans in our US datacenter are failing. We are looking into it. All other features are working normally, and our EU datacenter is not affected.

  2. identified Sep 09, 2026, 01:05 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Sep 09, 2026, 01:35 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 09, 2026, 01:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026 Delayed scan processing in the US datacenter 1h 20m US Datacenter (id.copyleaks.com), US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com) and 1 more

Started Sep 01, 2026, 02:50 PM UTC· resolved Sep 01, 2026, 04:10 PM UTC

  1. identified Sep 01, 2026, 02:50 PM UTC

    We are seeing slower than usual processing for scans submitted in our US datacenter, caused by an ongoing incident at our upstream cloud provider. Our EU datacenter is unaffected. We are monitoring the provider's incident and will update as it progresses.

  2. identified Sep 01, 2026, 03:00 PM UTC

    Customers in our US datacenter were unable to access Copyleaks, and scan processing was delayed. This was caused by an ongoing incident at our upstream cloud provider. Access is being restored and performance is recovering, though it may still be intermittent. Our EU datacenter is unaffected. We are monitoring the provider's incident and will update as it progresses.

  3. monitoring Sep 01, 2026, 03:45 PM UTC

    Access has been restored. Performance may still be intermittent while our upstream provider's incident is resolved. We continue to monitor.

  4. resolved Sep 01, 2026, 04:10 PM UTC

    The upstream cloud provider incident has been resolved and all US services are operating normally. Scans queued during the incident have been processed.

Read the full incident report →

Minor August 27, 2026 Billing and subscription requests failing in US datacenter 35m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com)

Started Aug 27, 2026, 12:10 PM UTC· resolved Aug 27, 2026, 12:45 PM UTC

  1. investigating Aug 27, 2026, 12:10 PM UTC

    Billing and subscription requests in our US datacenter returned errors. Some plagiarism scans submitted through the API and the web app failed to start or ended with an error, and subscription and credit information did not load correctly for some customers. Customers in our EU datacenter were not affected.

  2. resolved Aug 27, 2026, 12:10 PM UTC

    This issue has been resolved. Billing and subscription requests in the US datacenter returned to normal. Scans that failed during the incident window may need to be resubmitted.

Read the full incident report →

Minor August 26, 2026 Delay on plagiarism scans 2h 9m EU Datacenter (api.copyleaks.eu), US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), EU Datacenter (app.copyleaks.eu) and 2 more

Started Aug 26, 2026, 01:10 PM UTC· resolved Aug 26, 2026, 03:19 PM UTC

  1. investigating Aug 26, 2026, 01:10 PM UTC

    We are currently investigating this incident.

  2. investigating Aug 26, 2026, 01:10 PM UTC

    We are currently investigating this incident.

  3. identified Aug 26, 2026, 01:10 PM UTC

    We are continuing to work on a fix for this incident.

  4. identified Aug 26, 2026, 01:40 PM UTC

    Plagiarism scans in EU are completed normally.

  5. monitoring Aug 26, 2026, 02:12 PM UTC

    We implemented a fix and are currently monitoring the result.

  6. resolved Aug 26, 2026, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026 Delays on some US plagiarism scans 1h 53m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com)

Started Aug 25, 2026, 04:30 PM UTC· resolved Aug 25, 2026, 06:23 PM UTC

  1. monitoring Aug 25, 2026, 04:30 PM UTC

    Some scans took longer than usual to complete. Scans were not lost and completed normally. We implemented a fix and are monitoring.

  2. resolved Aug 25, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 17, 2026 Delayed plagiarism scans 2h 42m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com)

Started Aug 17, 2026, 01:35 AM UTC· resolved Aug 17, 2026, 04:17 AM UTC

  1. monitoring Aug 17, 2026, 01:35 AM UTC

    Some plagiarism scans submitted took longer than usual to complete. The cause has been identified, and a fix has been applied. No scans were lost and all scans are completing. Scan times are returning to normal and we are monitoring recovery.

  2. resolved Aug 17, 2026, 04:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 16, 2026 Canvas Integration Issues Due to Global Canvas Outage 1m EU Datacenter (lti.copyleaks.eu), US Datacenter (lti.copyleaks.com)

Started Jul 16, 2026, 11:47 AM UTC· resolved Jul 16, 2026, 11:48 AM UTC

  1. investigating Jul 16, 2026, 11:47 AM UTC

    Canvas LMS is currently facing a global outage. While Copyleaks systems remain fully operational, assignment submission and reports within our Canvas integration are currently unavailable due to this external disruption. You can follow live updates on the Official Canvas Status Page - [https://status.instructure.com](https://status.instructure.com/).

  2. resolved Jul 16, 2026, 11:48 AM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Major June 14, 2026 We are currently experiencing an outage affecting both the Copyleaks LMS integrations (lti.copyleaks.com) and the main web application (app.copyleaks.com) 19m US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com)

Started Jun 14, 2026, 03:45 PM UTC· resolved Jun 14, 2026, 04:04 PM UTC

  1. monitoring Jun 14, 2026, 03:45 PM UTC

    We implemented a fix and are currently monitoring the result.

  2. resolved Jun 14, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 22, 2026 LMS Scan Issues – US Datacenter (lti.copyleaks.com)

Started May 22, 2026, 06:00 PM UTC· resolved May 22, 2026, 06:00 PM UTC

  1. resolved May 22, 2026, 06:00 PM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Minor May 14, 2026 Slow Authenticity Scans 2h 12m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com)

Started May 14, 2026, 01:17 PM UTC· resolved May 14, 2026, 03:29 PM UTC

  1. identified May 14, 2026, 01:17 PM UTC

    We are continuing to work on a fix for this incident.

  2. resolved May 14, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026 Slow Scans 3h 36m US Datacenter (api.copyleaks.com), US Datacenter (app.copyleaks.com), US Datacenter (lti.copyleaks.com)

Started May 05, 2026, 02:03 PM UTC· resolved May 05, 2026, 05:39 PM UTC

  1. identified May 05, 2026, 02:03 PM UTC

    We are continuing to work on a fix for this incident. This affects users using the authenticity scans - plagiarism, AI text detection and grammar checker.

  2. monitoring May 05, 2026, 03:52 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 05, 2026, 05:39 PM UTC

    This incident has been resolved.

Read the full incident report →