Copyleaks incident

Issues with scan processing in the US datacenter

Minor Resolved

Copyleaks experienced a minor incident on September 16, 2026 affecting US Datacenter (api.copyleaks.com) and US Datacenter (app.copyleaks.com) and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 06:45 PM UTC
Resolved
Sep 16, 2026, 08:47 PM UTC
Duration
2h 2m
Detected by Pingoru
Sep 16, 2026, 06:45 PM UTC

Affected components

US Datacenter (api.copyleaks.com)US Datacenter (app.copyleaks.com)US Datacenter (lti.copyleaks.com)

Update timeline

  1. investigating Sep 16, 2026, 06:45 PM UTC

    We are currently investigating this incident.

  2. identified Sep 16, 2026, 08:25 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Sep 16, 2026, 08:30 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 16, 2026, 08:47 PM UTC

    This incident has been resolved.