ConnectWise incident

Monitoring - Microsoft 365 - PSA- Users unable to connect to their mailbox

Ongoing since 06:50 PM UTC, affecting PSA and PSA (PSA — APAC) and 1 more.

monitoring Nov 12, 2026, 06:50 PM UTC

Microsoft is currently having an incident with their Microsoft 365 users unable to connect to their mailbox. This issue can impact Email Connector and Calendar Sync as we are seeing errors for partners. For More information, please review Microsoft Website at https://status.cloud.microsoft/ for more information on what is happening next. This issue is also effecting our Support Email Connectors. If you would like to get in touch with us, please use ConnectWise.com/chat.

Started
Nov 12, 2026, 06:50 PM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
Nov 12, 2026, 06:50 PM UTC

Affected components

PSAPSA (PSA — APAC)PSA (PSA — EMEA)PSA (PSA — North America)PSA (PSA — All Regions)PSA (PSA — Other Regions)

Update timeline

  1. monitoring Nov 12, 2026, 06:50 PM UTC

    Microsoft is currently having an incident with their Microsoft 365 users unable to connect to their mailbox. This issue can impact Email Connector and Calendar Sync as we are seeing errors for partners. For More information, please review Microsoft Website at https://status.cloud.microsoft/ for more information on what is happening next. This issue is also effecting our Support Email Connectors. If you would like to get in touch with us, please use ConnectWise.com/chat.

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