ConnectWise incident

Investigating - x360Sync dashboard web management

Ongoing since 04:31 PM UTC, affecting x360Sync and x360Sync (x360Sync — APAC) and 1 more.

monitoring Nov 10, 2026, 05:25 PM UTC

Our engineering team found an issue with Google Analytics code interacting with our web portal. Adjustments have been made and the issue should be resolved. We are monitoring to confirm resolution in place.

Started
Nov 10, 2026, 04:31 PM UTC
Resolved
Ongoing
Duration
● 3h 25m
Detected by Pingoru
Nov 10, 2026, 04:31 PM UTC

Affected components

x360Syncx360Sync (x360Sync — APAC)x360Sync (x360Sync — EMEA)x360Sync (x360Sync — North America)x360Sync (x360Sync — All Regions)

Update timeline

  1. investigating Nov 10, 2026, 04:31 PM UTC

    We are currently investigating reports of inability to save changes to users and team shares in dashboard web portal. We will follow up with more information soon.

  2. monitoring Nov 10, 2026, 05:25 PM UTC

    Our engineering team found an issue with Google Analytics code interacting with our web portal. Adjustments have been made and the issue should be resolved. We are monitoring to confirm resolution in place.

Your product runs on more than ConnectWise

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →