ConnectWise incident

Investigating - PSA - Report Writer Failures

Ongoing since 03:15 PM UTC, affecting PSA and PSA (PSA — APAC) and 1 more.

investigating Nov 10, 2026, 03:15 PM UTC

We are currently investigating reports of PSA Report Writer failing to load properly and showing an error "Server error, please contact administrator". This is impacting custom reports and creation of new reports. This is currently impacting NA and APAC partners.

Started
Nov 10, 2026, 03:15 PM UTC
Resolved
Ongoing
Duration
● 34m
Detected by Pingoru
Nov 10, 2026, 03:15 PM UTC

Affected components

PSAPSA (PSA — APAC)PSA (PSA — North America)

Update timeline

  1. investigating Nov 10, 2026, 03:15 PM UTC

    We are currently investigating reports of PSA Report Writer failing to load properly and showing an error "Server error, please contact administrator". This is impacting custom reports and creation of new reports. This is currently impacting NA and APAC partners.

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