ConnectWise incident

Investigating - ConnectWise University LMS - Service Disruption

Major Resolved View vendor source →

ConnectWise experienced a major incident on October 21, 2026 affecting ConnectWise University and x360Sync (x360Sync — APAC) and 1 more component, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 02:14 PM UTC
Resolved
Oct 21, 2026, 07:03 PM UTC
Duration
4h 49m
Detected by Pingoru
Oct 21, 2026, 02:14 PM UTC

Affected components

ConnectWise Universityx360Sync (x360Sync — APAC)x360Sync (x360Sync — EMEA)x360Sync (x360Sync — North America)x360Sync (x360Sync — All Regions)x360Sync (x360Sync — Other Regions)

Update timeline

  1. investigating Oct 21, 2026, 02:14 PM UTC

    ConnectWise University Learning Management System (mylearning.connectwise.com) is currently experiencing a full service disruption across all regions. Our team is actively working to restore service and will provide another update within the next hour.

  2. monitoring Oct 21, 2026, 03:04 PM UTC

    A fix has been implemented and we will continue to monitor the situation to ensure recovery.