Resolved after 23 hours 9 minutes, affecting x360Recover and x360Sync (x360Sync — All Regions), on September 3, 2026.
Engineering has implemented a fix and we are closely monitoring. We will continue to provide updates as they come available.
Affected components
Update timeline
- investigating Sep 03, 2026, 06:45 PM UTC
We are aware of an issue that is impacting backups for NAS devices. We understand the importance of reliable backup protection and are actively investigating the cause. We will share updates as soon as additional information is available.
- identified Sep 03, 2026, 07:26 PM UTC
We have identified the issue and are working to implement a solution. We will share updates as soon as additional information is available.
- monitoring Sep 03, 2026, 10:40 PM UTC
Engineering has implemented a fix and we are closely monitoring. We will continue to provide updates as they come available.
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