ConnectWise incident

Delays or problems creating HelpDesk and NOC tickets

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on October 12, 2026 affecting Help Desk Services and NOC Services and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 11:22 PM UTC
Resolved
Oct 12, 2026, 11:54 PM UTC
Duration
32m
Detected by Pingoru
Oct 12, 2026, 11:22 PM UTC

Affected components

Help Desk ServicesNOC Servicesx360Sync (North America)

Update timeline

  1. identified Oct 12, 2026, 11:22 PM UTC

    We have identified an issue with an internal system which may cause delays or failures creating HelpDesk or NOC tickets. We will follow up with more information soon.