Conga Contracts incident
Issue Impacting Conga Platform Login When Using OTP Based Conga IDP Authentication
Ongoing since 07:08 PM UTC, affecting Login & Authentication - NA and Login & Authentication - EU and 1 more.
We are currently investigating an issue affecting login to the Conga Platform for users authenticating through the Conga IDP method. Users may not receive the required one-time passcode (OTP), preventing them from completing the login process. Other authentication methods are not impacted and continue to function as expected. Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 12, 2026, 07:08 PM UTC
We are currently investigating an issue affecting login to the Conga Platform for users authenticating through the Conga IDP method. Users may not receive the required one-time passcode (OTP), preventing them from completing the login process. Other authentication methods are not impacted and continue to function as expected. Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available.
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