Cognite incident

Agent Performance Degradation in az-eastus-1

Resolved after 2 days 19 hours, affecting Cognite Data Fusion API and Cognite Data Fusion UI, on February 3, 2026.

resolved Feb 06, 2026, 08:39 AM UTC

The issue is now fully contained and all impacted services are back in operation.

Started
Feb 03, 2026, 01:22 PM UTC
Resolved
Feb 06, 2026, 08:39 AM UTC
Duration
2d 19h
Detected by Pingoru
Feb 03, 2026, 01:22 PM UTC

Affected components

Cognite Data Fusion APICognite Data Fusion UI

Update timeline

  1. investigating Feb 03, 2026, 01:22 PM UTC

    Atlas users are encountering frequent errors and reduced performance when working with agents.

  2. investigating Feb 03, 2026, 08:50 PM UTC

    If performance and load issues are observed, we recommend utilizing the following models to ensure optimal performance: • gpt-5 • gpt-5-nano • gpt-4.1 • gpt-4.1-mini • gpt-4.1-nano

  3. identified Feb 04, 2026, 01:54 PM UTC

    We have identified the underlying issue and we are currently working on a fix. A potential fix will be available once it is thoroughly tested.

  4. resolved Feb 06, 2026, 08:39 AM UTC

    The issue is now fully contained and all impacted services are back in operation.

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