Cognite incident

Error Observed on CDF Home Page for Newly Initiated Login Sessions

Resolved after 4 hours 40 minutes, affecting Cognite Data Fusion UI, on February 20, 2026.

resolved Feb 20, 2026, 09:06 AM UTC

The team has successfully mitigated the issue with the fix and this incident is considered as resolved.

Started
Feb 20, 2026, 04:25 AM UTC
Resolved
Feb 20, 2026, 09:06 AM UTC
Duration
4h 40m
Detected by Pingoru
Feb 20, 2026, 04:25 AM UTC

Affected components

Cognite Data Fusion UI

Update timeline

  1. investigating Feb 20, 2026, 04:25 AM UTC

    We are currently investigating an issue where an error is displayed on the CDF UI for newly initiated login sessions. However, this is limited to new user logins and can be mitigated after a manual refresh as a temporary workaround.

  2. identified Feb 20, 2026, 07:52 AM UTC

    The team has identified the cause and a fix is currently underway.

  3. resolved Feb 20, 2026, 09:06 AM UTC

    The team has successfully mitigated the issue with the fix and this incident is considered as resolved.

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