Cognite incident

Error Observed on CDF Home Page for Newly Initiated Login Sessions

Minor Resolved View vendor source →

Cognite experienced a minor incident on February 20, 2026 affecting Cognite Data Fusion UI, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 09:06 AM UTC
Resolved
Feb 20, 2026, 09:06 AM UTC
Duration
—
Detected by Pingoru
Feb 20, 2026, 09:06 AM UTC

Affected components

Cognite Data Fusion UI

Update timeline

  1. investigating Feb 20, 2026, 04:25 AM UTC

    Status: Investigating We are currently investigating an issue where an error is displayed on the CDF UI for newly initiated login sessions. However, this is limited to new user logins and can be mitigated after a manual refresh as a temporary workaround. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  2. identified Feb 20, 2026, 07:52 AM UTC

    Status: Identified The team has identified the cause and a fix is currently underway. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  3. resolved Feb 20, 2026, 09:06 AM UTC

    Status: Resolved The team has successfully mitigated the issue with the fix and this incident is considered as resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational)