Unavailability of Data Modelling Services

Update timeline

1. monitoring Mar 11, 2026, 12:01 PM UTC

   Status: Monitoring Data modelling services where experiencing high error rate and downtime. This was caused by a scheduled maintenance that was delayed - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW The service has been partially restored but there is a risk of further downtime as there is another maintenance scheduled. Affected components Cognite InField (Partial outage)

2. monitoring Mar 11, 2026, 01:17 PM UTC

   Status: Monitoring The ongoing issue is impacting Cognite Data Fusion UI. User might see slowness or failure to load UI components Affected components Cognite InField (Partial outage) Cognite Data Fusion UI (Partial outage)

3. monitoring Mar 11, 2026, 01:26 PM UTC

   Status: Monitoring The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded. Affected components Cognite Data Fusion UI (Degraded performance) Cognite InField (Degraded performance)

4. resolved Mar 11, 2026, 02:54 PM UTC

   Status: Resolved The issue has been resolved and all the affected service are functional Affected components Cognite Data Fusion UI (Operational) Cognite InField (Operational)