Cognite incident

Unavailability of Data Modelling Services

Resolved after 2 hours 52 minutes, affecting Cognite Data Fusion UI and Cognite Data Fusion UI and 1 more, on March 11, 2026.

monitoring Mar 11, 2026, 01:26 PM UTC

The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded.

Started
Mar 11, 2026, 12:01 PM UTC
Resolved
Mar 11, 2026, 02:54 PM UTC
Duration
2h 52m
Detected by Pingoru
Mar 11, 2026, 12:01 PM UTC

Affected components

Cognite Data Fusion UICognite Data Fusion UICognite InField

Update timeline

  1. monitoring Mar 11, 2026, 12:01 PM UTC

    Data modelling services where experiencing high error rate and downtime. This was caused by a scheduled maintenance that was delayed - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW The service has been partially restored but there is a risk of further downtime as there is another maintenance scheduled.

  2. monitoring Mar 11, 2026, 01:17 PM UTC

    The ongoing issue is impacting Cognite Data Fusion UI. User might see slowness or failure to load UI components

  3. monitoring Mar 11, 2026, 01:26 PM UTC

    The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded.

  4. resolved Mar 11, 2026, 02:54 PM UTC

    The issue has been resolved and all the affected service are functional

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