Cognite incident

Infield outage issue

Resolved after 2 days 19 hours, affecting Cognite InField, on March 11, 2026.

resolved Mar 14, 2026, 06:39 AM UTC

After monitoring the incident, the engineering team has confirmed the incident is now resolved.

Started
Mar 11, 2026, 11:17 AM UTC
Resolved
Mar 14, 2026, 06:39 AM UTC
Duration
2d 19h
Detected by Pingoru
Mar 11, 2026, 11:17 AM UTC

Affected components

Cognite InField

Update timeline

  1. investigating Mar 11, 2026, 11:17 AM UTC

    There is a service outage in Infield, leading to some customers not being able to access Infield. This is caused due to an issue in a planned maintenance - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW#updates

  2. monitoring Mar 11, 2026, 01:35 PM UTC

    The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded.

  3. resolved Mar 14, 2026, 06:39 AM UTC

    After monitoring the incident, the engineering team has confirmed the incident is now resolved.

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