Resolved after 20 hours 46 minutes, affecting Cognite Data Fusion UI and Cognite Data Fusion API and 1 more, on March 17, 2026.
We have implemented a mitigation strategy to resolve the synchronization bottleneck in the westeurope-1 region and are now observing the recovery of the CogniteTimeSeries pipeline.
Affected components
Update timeline
- investigating Mar 17, 2026, 05:17 PM UTC
We are currently investigating a synchronization issue in the westeurope-1 region where CogniteTimeSeries updates and deletions are failing to propagate from PG3 to the time series backend. This disruption has led to sync delays exceeding around 1 hour for affected projects and may result in stale data appearing in DMS search results.
- monitoring Mar 17, 2026, 06:27 PM UTC
We have implemented a mitigation strategy to resolve the synchronization bottleneck in the westeurope-1 region and are now observing the recovery of the CogniteTimeSeries pipeline.
- resolved Mar 18, 2026, 02:03 PM UTC
The engineering team confirmed that the issue is resolved.
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