Cognite experienced a minor incident on March 18, 2026 affecting Cognite Data Fusion UI and Cognite Data Fusion API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2026, 05:17 PM UTC
Status: Investigating We are currently investigating a synchronization issue in the westeurope-1 region where CogniteTimeSeries updates and deletions are failing to propagate from PG3 to the time series backend. This disruption has led to sync delays exceeding around 1 hour for affected projects and may result in stale data appearing in DMS search results. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)
- monitoring Mar 17, 2026, 06:27 PM UTC
Status: Monitoring We have implemented a mitigation strategy to resolve the synchronization bottleneck in the westeurope-1 region and are now observing the recovery of the CogniteTimeSeries pipeline. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)
- resolved Mar 18, 2026, 02:03 PM UTC
Status: Resolved The engineering team confirmed that the issue is resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)