Cognite incident

Time Series Update Latency

Minor Resolved View vendor source →
Started
Mar 18, 2026, 02:03 PM UTC
Resolved
Mar 18, 2026, 02:03 PM UTC
Duration
Detected by Pingoru
Mar 18, 2026, 02:03 PM UTC

Affected components

Cognite Data Fusion APICognite Data Fusion UI

Update timeline

  1. investigating Mar 17, 2026, 05:17 PM UTC

    Status: Investigating We are currently investigating a synchronization issue in the westeurope-1 region where CogniteTimeSeries updates and deletions are failing to propagate from PG3 to the time series backend. This disruption has led to sync delays exceeding around 1 hour for affected projects and may result in stale data appearing in DMS search results. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. monitoring Mar 17, 2026, 06:27 PM UTC

    Status: Monitoring We have implemented a mitigation strategy to resolve the synchronization bottleneck in the westeurope-1 region and are now observing the recovery of the CogniteTimeSeries pipeline. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved Mar 18, 2026, 02:03 PM UTC

    Status: Resolved The engineering team confirmed that the issue is resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

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