Cognite incident

Datamodel Storage Availability and Increased Time Series API Error Rates

Resolved after 14 days 17 hours, affecting Cognite Data Fusion UI and Cognite Data Fusion UI and 1 more, on March 31, 2026.

resolved Apr 15, 2026, 12:34 AM UTC

We are pleased to report that the recent performance issues have been resolved. Our engineering team has verified that both Data Model Storage availability and Time Series API error rates have returned to normal operating parameters. We have implemented a fix and are currently monitoring the system closely to ensure long-term stability.

Started
Mar 31, 2026, 07:33 AM UTC
Resolved
Apr 15, 2026, 12:34 AM UTC
Duration
14d 17h
Detected by Pingoru
Mar 31, 2026, 07:33 AM UTC

Affected components

Cognite Data Fusion UICognite Data Fusion UICognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI

Update timeline

  1. investigating Mar 31, 2026, 07:33 AM UTC

    The engineering team is currently investigating alerts related to Data Model Storage availability and Time Series API error rates.

  2. monitoring Mar 31, 2026, 08:24 AM UTC

    The engineering team verifies that both the Data Model Storage availability and Time Series API error rate alerts have been resolved and is currently monitoring the fix.

  3. resolved Apr 15, 2026, 12:34 AM UTC

    We are pleased to report that the recent performance issues have been resolved. Our engineering team has verified that both Data Model Storage availability and Time Series API error rates have returned to normal operating parameters. We have implemented a fix and are currently monitoring the system closely to ensure long-term stability.

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