Cognite incident

Datamodel Storage Availability and Increased Time Series API Error Rates

Minor Resolved View vendor source →

Cognite experienced a minor incident on April 15, 2026 affecting Cognite Data Fusion API and Cognite Data Fusion API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 12:34 AM UTC
Resolved
Apr 15, 2026, 12:34 AM UTC
Duration
Detected by Pingoru
Apr 15, 2026, 12:34 AM UTC

Affected components

Cognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI

Update timeline

  1. investigating Mar 31, 2026, 07:33 AM UTC

    Status: Investigating The engineering team is currently investigating alerts related to Data Model Storage availability and Time Series API error rates. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  2. monitoring Mar 31, 2026, 08:24 AM UTC

    Status: Monitoring The engineering team verifies that both the Data Model Storage availability and Time Series API error rate alerts have been resolved and is currently monitoring the fix. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved Apr 15, 2026, 12:34 AM UTC

    Status: Resolved We are pleased to report that the recent performance issues have been resolved. Our engineering team has verified that both Data Model Storage availability and Time Series API error rates have returned to normal operating parameters. We have implemented a fix and are currently monitoring the system closely to ensure long-term stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)