Cognite incident

Elevated errors affecting Data Modeling in az-phx-001

Ongoing since 07:12 AM UTC, affecting az-phx-001 (Cognite Data Fusion API).

monitoring Nov 12, 2026, 07:19 AM UTC

We have applied a fix for the issue affecting Data Modeling requests in the az-phx-001cluster. Error rates have returned to near zero, and service operation appears back to normal. We are monitoring to confirm continued stability.

Started
Nov 12, 2026, 07:12 AM UTC
Resolved
Ongoing
Duration
● 2h 39m
Detected by Pingoru
Nov 12, 2026, 07:12 AM UTC

Affected components

az-phx-001 (Cognite Data Fusion API)

Update timeline

  1. investigating Nov 12, 2026, 06:53 AM UTC

    We are investigating elevated error rates affecting Data Modeling requests in the az-phx-001 cluster. The service remains available, but some requests may return HTTP 500 errors. Our engineering team is working to restore normal operation. We will provide further updates as more information becomes available.

  2. monitoring Nov 12, 2026, 07:19 AM UTC

    We have applied a fix for the issue affecting Data Modeling requests in the az-phx-001cluster. Error rates have returned to near zero, and service operation appears back to normal. We are monitoring to confirm continued stability.

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