Cognite incident
uploaded-files-via-uploadurl-do-not-appear-in-az-tyo-gp
Ongoing since 05:56 AM UTC, affecting Cognite InField and Cognite InField and 1 more.
Newly uploaded files in the Tokyo region (az-tyo-gp-001) may take longer than usual to become available. This affects downloads, viewing newly uploaded photos in InField, and workflows that depend on upload completion. Downloads and workflows that wait for a file to finish uploading are affected. File contents already in storage are unchanged. We have identified an issue with upload-status processing and are working on a fix.
Affected components
Update timeline
- investigating Oct 30, 2026, 05:56 AM UTC
Newly uploaded files in the Tokyo region (az-tyo-gp-001) may remain marked as not uploaded and unavailable for longer than usual. This affects downloads, viewing newly uploaded photos in InField, and workflows that wait for upload completion. File contents already in storage are unchanged. We are continuing to investigate the full scope of the impact.
- identified Oct 30, 2026, 07:05 AM UTC
Newly uploaded files in the Tokyo region (az-tyo-gp-001) may take longer than usual to become available. This affects downloads, viewing newly uploaded photos in InField, and workflows that depend on upload completion. Downloads and workflows that wait for a file to finish uploading are affected. File contents already in storage are unchanged. We have identified an issue with upload-status processing and are working on a fix.
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