CM.com incident

In Person Payments - CCV connection issues

Major Resolved View vendor source →

CM.com experienced a major incident on September 15, 2026 affecting Gateway and Payments Processor connections: CCV, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 10:37 AM UTC
Resolved
Sep 15, 2026, 10:56 AM UTC
Duration
19m
Detected by Pingoru
Sep 15, 2026, 10:37 AM UTC

Affected components

GatewayPayments Processor connections: CCV

Update timeline

  1. investigating Sep 15, 2026, 10:37 AM UTC

    We are currently investigating an issue with In person payments relating to the CCV processors connection

  2. resolved Sep 15, 2026, 10:56 AM UTC

    This incident has been resolved.