Clover Outage History

We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

We are continuing to investigate this issue.

Clover is experiencing an issue with orders and transactions not showing on the Clover dashboards. However, there are no issues with payments. We appreciate your patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We're investigating an issue impacting Clover merchants in the NA. Our initial assessment indicates an impact on Clover eCommerce payments and services. Our engineering team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.

We're investigating an issue impacting Clover merchants in the EU. Transactions are processing successfully, but are delayed in appearing on your Merchant Dashboard. Additionally, refunds are unsuccessful and will need to be attempted again later. Our team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.

We continue to investigate the issue and appreciate your patience.

We're currently investigating an issue affecting some Clover devices and their connection to Star Kitchen Printers. Our engineering teams are actively working on a resolution. We'll provide another update as soon as possible. Thank you for your patience.

Clover is experiencing an issue where some payments are showing a result of "initiated" and appear to be stuck in this state. This is due to transactions that occurred during the Google outage on 6/12. Our engineering team is actively investigating the issue. There is no current workaround. We greatly appreciate your ongoing patience as we work to resolve this issue, and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon. Thank you for your understanding.

We are continuing to investigate this issue.

Due to an ongoing service provider issue, Clover is experiencing intermittent issues at this time. Our initial assessment is showing impact to Clover eCommerce payments and services. We have engineering investigating and will post another update here within the next 30 minutes.

Due to the ongoing service provider issue, Clover is experiencing intermittent issues with multiple services at this time. We have engineering teams investigating and will post another update here within the next 30 minutes.

We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders. Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device. We appreciate your patience and will provide updates as we work to resolve this issue.

Please note that Clover merchants may be experiencing issues while accessing the Clover Web dashboard. Clover Engineering is currently working to resolve the issue. Thanks for your patience.

We are continuing to investigate this issue.

We are aware that Mastercard is experiencing a nationwide outage that may impact processing for some merchants. Our teams are working closely with Mastercard to resolve the issue as quickly as possible. Please note that this is an issue affecting Mastercard's systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience and understanding.

Please be aware that Clover is experiencing an issue impacting e-commerce products, including Shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.