Clover experienced a minor incident on September 27, 2025 affecting European - Auth Services, lasting 4h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2025, 03:13 PM UTC
Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.
- investigating Sep 27, 2025, 04:56 PM UTC
Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.
- identified Sep 27, 2025, 07:14 PM UTC
The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.
- resolved Sep 27, 2025, 08:10 PM UTC
We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.