Clover experienced a notice incident on June 12, 2025 affecting Multi-Factor Authentication, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 11:15 PM UTC
Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon. Thank you for your understanding.
- investigating Jun 12, 2025, 11:16 PM UTC
We are continuing to investigate this issue.
- resolved Jun 13, 2025, 12:23 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.