Clover incident

Clover is experiencing an issue with transactions showing on the Merchant Dashboard

Minor Resolved View vendor source →

Clover experienced a minor incident on July 8, 2025 affecting Dashboard, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 05:41 PM UTC
Resolved
Jul 08, 2025, 07:48 PM UTC
Duration
2h 6m
Detected by Pingoru
Jul 08, 2025, 05:41 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 08, 2025, 05:41 PM UTC

    We're investigating an issue impacting Clover merchants in the EU. Transactions are processing successfully, but are delayed in appearing on your Merchant Dashboard. Additionally, refunds are unsuccessful and will need to be attempted again later. Our team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.

  2. investigating Jul 08, 2025, 06:26 PM UTC

    We continue to investigate the issue and appreciate your patience.

  3. resolved Jul 08, 2025, 07:48 PM UTC

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.