Clover Outage History
Clover is up right nowPingoru has recorded 51 incidents for Clover: 14 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 10 of 744 (1%) |
| August 2026 | 2 | 3 of 744 (0%) |
| September 2026 | 2 | 4 of 720 (1%) |
| October 2026 | 2 | 4 of 587 (1%) |
Incidents, newest first
Notice June 12, 2025 Clover Multi-Factor Authentication Issue 1h 8m Multi-Factor Authentication
Started Jun 12, 2025, 11:15 PM UTC· resolved Jun 13, 2025, 12:23 AM UTC
- investigating Jun 12, 2025, 11:15 PM UTC
Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon. Thank you for your understanding.
- investigating Jun 12, 2025, 11:16 PM UTC
We are continuing to investigate this issue.
- resolved Jun 13, 2025, 12:23 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Notice June 12, 2025 Clover is experiencing an eCommerce issue 2h 41m
Started Jun 12, 2025, 06:32 PM UTC· resolved Jun 12, 2025, 09:13 PM UTC
- investigating Jun 12, 2025, 06:32 PM UTC
Due to an ongoing service provider issue, Clover is experiencing intermittent issues at this time. Our initial assessment is showing impact to Clover eCommerce payments and services. We have engineering investigating and will post another update here within the next 30 minutes.
- investigating Jun 12, 2025, 07:10 PM UTC
Due to the ongoing service provider issue, Clover is experiencing intermittent issues with multiple services at this time. We have engineering teams investigating and will post another update here within the next 30 minutes.
- identified Jun 12, 2025, 07:37 PM UTC
Clover continues to have its eCommerce and API services impacted by an ongoing service provider issue. We will keep you posted as soon as we see improvement. Thank you for your patience.
- resolved Jun 12, 2025, 09:13 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor May 20, 2025 Clover Developer Sandbox Issue 8m Sandbox
Started May 20, 2025, 09:35 PM UTC· resolved May 20, 2025, 09:43 PM UTC
- identified May 20, 2025, 09:35 PM UTC
Please note that Clover is experiencing issues with our sandbox environment, impacting the microservice layers. We have our engineers engaged and will send another update shortly.
- resolved May 20, 2025, 09:43 PM UTC
The issue has been resolved, and the Clover sandbox works as expected. Thank you again for your patience while we worked through this issue.
Minor May 13, 2025 Modifiers are appearing as "unavailable" on the Web Dashboard and on device 4h 15m Dashboard
Started May 13, 2025, 04:05 PM UTC· resolved May 13, 2025, 08:20 PM UTC
- investigating May 13, 2025, 04:05 PM UTC
We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders. Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device. We appreciate your patience and will provide updates as we work to resolve this issue.
- identified May 13, 2025, 05:20 PM UTC
We are continuing to investigate this issue.
- identified May 13, 2025, 05:26 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 13, 2025, 08:20 PM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor May 1, 2025 Clover Dashboard Two Factor Authentication Issue 6h 3m Dashboard
Started May 01, 2025, 06:43 PM UTC· resolved May 02, 2025, 12:46 AM UTC
- identified May 01, 2025, 06:43 PM UTC
Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon.
- resolved May 02, 2025, 12:46 AM UTC
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Minor April 22, 2025 Clover is experiencing issues with the Web Dashboard 1h Dashboard
Started Apr 22, 2025, 06:14 AM UTC· resolved Apr 22, 2025, 07:15 AM UTC
- investigating Apr 22, 2025, 06:14 AM UTC
Please note that Clover merchants may be experiencing issues while accessing the Clover Web dashboard. Clover Engineering is currently working to resolve the issue. Thanks for your patience.
- investigating Apr 22, 2025, 06:15 AM UTC
We are continuing to investigate this issue.
- resolved Apr 22, 2025, 07:15 AM UTC
We've resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns.
Minor March 9, 2025 Mastercard Card Processing Issue 57m Card Issuer Processing
Started Mar 09, 2025, 10:14 AM UTC· resolved Mar 09, 2025, 11:12 AM UTC
- investigating Mar 09, 2025, 10:14 AM UTC
We are aware that Mastercard is experiencing a nationwide outage that may impact processing for some merchants. Our teams are working closely with Mastercard to resolve the issue as quickly as possible. Please note that this is an issue affecting Mastercard's systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience and understanding.
- resolved Mar 09, 2025, 11:12 AM UTC
Mastercard has resolved its issue, and all Clover systems are working as expected. Please contact support if you have any concerns.
Notice March 6, 2025 Clover e-Commerce Issue 20m Ecommerce, Online Ordering
Started Mar 06, 2025, 09:26 PM UTC· resolved Mar 06, 2025, 09:46 PM UTC
- investigating Mar 06, 2025, 09:26 PM UTC
Please be aware that Clover is experiencing an issue impacting e-commerce products, including Shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.
- resolved Mar 06, 2025, 09:46 PM UTC
We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.
Major February 4, 2025 Clover is experiencing an issue with Clover Online Ordering 41m Online Ordering
Started Feb 04, 2025, 07:21 PM UTC· resolved Feb 04, 2025, 08:02 PM UTC
- investigating Feb 04, 2025, 07:21 PM UTC
We are aware that Clover Online Ordering is intermittently unavailable. Our engineering team is actively reviewing the issue and will provide an update on progress shortly. We apologize for the inconvenience and appreciate your patience.
- resolved Feb 04, 2025, 08:02 PM UTC
We've resolved the issue, and all Clover Online Ordering is working as expected. Contact support if you have any concerns.
Major January 31, 2025 Clover is Experiencing an Issue with Online Ordering 1h 26m Online Ordering
Started Jan 31, 2025, 12:28 AM UTC· resolved Jan 31, 2025, 01:54 AM UTC
- investigating Jan 31, 2025, 12:28 AM UTC
We are aware that Clover Online Ordering is currently unavailable. Our engineering team is actively reviewing the issue and will provide an update on progress shortly. We apologize for the inconvenience and appreciate your patience.
- resolved Jan 31, 2025, 01:54 AM UTC
We've resolved the issue with Clover Online Ordering, and all Clover systems are working as expected. Contact support if you have any concerns.
Notice January 25, 2025 Rapid Deposit is Down 38m Batch Closeouts, Closeouts
Started Jan 25, 2025, 09:32 PM UTC· resolved Jan 25, 2025, 10:10 PM UTC
- investigating Jan 25, 2025, 09:32 PM UTC
Clover monitoring alerted that Rapid Deposit success rates are down. Deposit attempts and eligibility checks are failing. Merchants will need to wait for their usual closeout schedule.
- investigating Jan 25, 2025, 09:44 PM UTC
We are aware that Rapid Deposit is not available at this time. We have engineers reviewing the issue and will advise on progress shortly. Please note that if Rapid Deposit remains unavailable, funds will be deposited according to your normal closeout schedule. Thank you for your ongoing patience.
- resolved Jan 25, 2025, 10:10 PM UTC
We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.