Clerk experienced a minor incident on September 1, 2026 affecting Authentication & User and Dashboard analytics, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 01, 2026, 03:48 PM UTC
Status: Monitoring GCP has several incidents open in us-central1 currently. We are proactively monitoring impact to customer traffic and have so far noted impact to analytics and some of our metrics. We will update shortly with further information. Affected components Dashboard analytics (Degraded performance)
- monitoring Sep 01, 2026, 04:13 PM UTC
Status: Monitoring Dashboard analytics have recovered and we're continuing to monitor for additional impact from the GCP incidents. Affected components Dashboard analytics (Operational)
- monitoring Sep 01, 2026, 05:30 PM UTC
Status: Monitoring The path between our services and the database provider is currently impacted, leading to connection churn and elevated error rates. Affected components Dashboard analytics (Operational) Authentication & User (Degraded performance)
- monitoring Sep 01, 2026, 05:49 PM UTC
Status: Monitoring We are noting recovery in the path between our services and the database provider, but latency and error rate are still elevated above baseline. Affected components Dashboard analytics (Operational) Authentication & User (Degraded performance)
- monitoring Sep 01, 2026, 06:35 PM UTC
Status: Monitoring latency metrics have returned to baseline, and we're seeing recovery in error rates. We are continuing to monitor for any signs of resurgence and will update accordingly. Affected components Dashboard analytics (Operational) Authentication & User (Operational)
- resolved Sep 01, 2026, 07:13 PM UTC
Status: Resolved Latency and error rates have held steady since the last update. We will re-open if there is a resurgence in errors or latency. Affected components Authentication & User (Operational) Dashboard analytics (Operational)