Clerk incident

Dashboard increased latency

Minor Resolved View vendor source →

Clerk experienced a minor incident on October 1, 2026 affecting Dashboard search and Dashboard and 1 more component, lasting 11h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 06:34 PM UTC
Resolved
Oct 02, 2026, 06:29 AM UTC
Duration
11h 55m
Detected by Pingoru
Oct 01, 2026, 06:34 PM UTC

Affected components

Dashboard searchDashboardDashboard analytics

Update timeline

  1. investigating Oct 01, 2026, 04:10 PM UTC

    Status: Investigating We are investigating increased latency for the Clerk Dashboard! Affected components Dashboard (Degraded performance) Dashboard search (Degraded performance) Dashboard analytics (Degraded performance)

  2. identified Oct 01, 2026, 04:25 PM UTC

    Status: Identified Latency is back to normal. We have identified the issue and are actively working on fixing it. Affected components Dashboard analytics (Operational) Dashboard (Operational) Dashboard search (Operational)

  3. monitoring Oct 01, 2026, 06:34 PM UTC

    Status: Monitoring We have implemented a fix for this incident and are monitoring to ensure the issue does not recur. Affected components Dashboard analytics (Operational) Dashboard (Operational) Dashboard search (Operational)

  4. resolved Oct 02, 2026, 06:29 AM UTC

    Status: Resolved The incident is now resolved Affected components Dashboard analytics (Operational) Dashboard (Operational) Dashboard search (Operational)