Clerk incident

SMS Delivery Issues

Ongoing since 05:40 PM UTC.

investigating Oct 29, 2026, 06:00 PM UTC

We’ve identified an issue with an upstream SMS provider’s delivery route to AT&T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share updates as we learn more.

Started
Oct 29, 2026, 05:40 PM UTC
Resolved
Ongoing
Duration
● 27m
Detected by Pingoru
Oct 29, 2026, 05:40 PM UTC

Update timeline

  1. investigating Oct 29, 2026, 05:40 PM UTC

    We’re investigating SMS delivery issues affecting some users. Verification codes may be delayed or fail to arrive.

  2. investigating Oct 29, 2026, 05:46 PM UTC

    We’re investigating SMS delivery issues with an upstream SMS provider.

  3. investigating Oct 29, 2026, 05:54 PM UTC

    We're continuing to investigate SMS delivery issues with an upstream vendor impacting users on AT&T.

  4. investigating Oct 29, 2026, 06:00 PM UTC

    We’ve identified an issue with an upstream SMS provider’s delivery route to AT&T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share updates as we learn more.

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