Clerk incident

Increased API latency and errors

Minor Resolved View vendor source →

Clerk experienced a minor incident on August 4, 2026 affecting Authentication & User, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 11:40 PM UTC
Resolved
Aug 04, 2026, 11:40 PM UTC
Duration
—
Detected by Pingoru
Aug 04, 2026, 11:40 PM UTC

Affected components

Authentication & User

Update timeline

  1. investigating Aug 04, 2026, 11:03 PM UTC

    Status: Investigating We are currently investigating an increase in latency and errors in our FAPI and BAPI services. Affected components Authentication & User (Degraded performance)

  2. identified Aug 04, 2026, 11:14 PM UTC

    Status: Identified We've identified the issue with our upstream provider and are working on resolution. Affected components Authentication & User (Degraded performance)

  3. monitoring Aug 04, 2026, 11:29 PM UTC

    Status: Monitoring Our upstream provider has applied a fix and we've seen latency and errors subside. We continue to monitor the situation. Affected components Authentication & User (Degraded performance)

  4. resolved Aug 04, 2026, 11:40 PM UTC

    Status: Resolved We've resolved the issue with our upstream provider. Affected components Authentication & User (Operational)