Clerk experienced a minor incident on August 1, 2026 affecting Search and Go live and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 01, 2026, 09:11 AM UTC
Status: Identified Elevated error rates in several services Affected components B2B SaaS (Partial outage) Go live (Partial outage) User and authentication (Partial outage) Platform API (Partial outage) Analytics (Partial outage) Dashboard (Partial outage) Development Services (Partial outage) Account Portal (Partial outage) Email delivery (Partial outage) SMS delivery (Partial outage) Billing (Partial outage) Webhooks (Partial outage) Session management (Partial outage) Search (Partial outage) Machine authentication (Partial outage) SCIM (Partial outage)
- resolved Aug 01, 2026, 09:12 AM UTC
Status: Resolved All systems are operational Affected components Analytics (Operational) User and authentication (Operational) Platform API (Operational) SCIM (Operational) Webhooks (Operational) B2B SaaS (Operational) SMS delivery (Operational) Session management (Operational) Search (Operational) Development Services (Operational) Account Portal (Operational) Email delivery (Operational) Go live (Operational) Billing (Operational) Dashboard (Operational) Machine authentication (Operational)
- identified Aug 01, 2026, 10:04 AM UTC
Status: Identified Elevated error rate across all service Affected components Analytics (Degraded performance) SMS delivery (Degraded performance) Machine authentication (Degraded performance) SCIM (Degraded performance) B2B SaaS (Degraded performance) Email delivery (Degraded performance) User and authentication (Degraded performance) Search (Degraded performance) Webhooks (Degraded performance) Billing (Degraded performance) Dashboard (Degraded performance) Development Services (Degraded performance) Account Portal (Degraded performance) Platform API (Degraded performance) Go live (Degraded performance) Session management (Degraded performance)
- resolved Aug 01, 2026, 10:04 AM UTC
Status: Resolved All systems are operational Affected components Development Services (Operational) SCIM (Operational) SMS delivery (Operational) Billing (Operational) Platform API (Operational) Webhooks (Operational) B2B SaaS (Operational) Go live (Operational) User and authentication (Operational) Session management (Operational) Machine authentication (Operational) Email delivery (Operational) Analytics (Operational) Search (Operational) Account Portal (Operational) Dashboard (Operational)