Clerk incident

Elevated error rate in domain provisioning

Minor Resolved View vendor source →

Clerk experienced a minor incident on July 31, 2026 affecting Application "Go live", lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 01:00 PM UTC
Resolved
Jul 31, 2026, 01:00 PM UTC
Duration
Detected by Pingoru
Jul 31, 2026, 01:00 PM UTC

Affected components

Application "Go live"

Update timeline

  1. investigating Jul 31, 2026, 12:23 PM UTC

    Status: Investigating Elevated error rates when provision a custom domain. Existing live applications and sign-in/sign-up and sessions are not affected. Affected components Go live (Degraded performance)

  2. identified Jul 31, 2026, 12:28 PM UTC

    Status: Identified Domain provisioning is currently delayed due to degraded availability at a third-party infrastructure provider. Existing live applications and session/sign-in/sign-up traffic are not affected. Affected domains will provision automatically once the provider recovers. No action is needed on your side. We will update once resolved. Affected components Go live (Degraded performance)

  3. monitoring Jul 31, 2026, 12:52 PM UTC

    Status: Monitoring A fix has been implement by the downstream provider. We are closely monitoring. Affected components Go live (Degraded performance)

  4. resolved Jul 31, 2026, 01:00 PM UTC

    Status: Resolved Custom domain provisioning is fully operational again Affected components Go live (Operational)