Clerk experienced a minor incident on July 16, 2026 affecting Dashboard search and Application "Go live" and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 01:04 PM UTC
Status: Investigating Reports of 429 error responses from API endpoints
- investigating Jul 16, 2026, 01:08 PM UTC
Status: Investigating We're continuing to investigate. Affected components Analytics (Degraded performance) Billing (Degraded performance) Dashboard (Degraded performance) Session management (Degraded performance) Go live (Degraded performance) Account Portal (Degraded performance) Platform API (Degraded performance) SCIM (Degraded performance) Webhooks (Degraded performance) Email delivery (Degraded performance) Search (Degraded performance) SMS delivery (Degraded performance) User and authentication (Degraded performance) Machine authentication (Degraded performance) B2B SaaS (Degraded performance)
- investigating Jul 16, 2026, 01:27 PM UTC
Status: Investigating We're continuing to investigate. Affected components Session management (Degraded performance) Search (Degraded performance) Analytics (Degraded performance) Dashboard (Degraded performance) Platform API (Degraded performance) Machine authentication (Degraded performance) Account Portal (Degraded performance) Webhooks (Degraded performance) Go live (Degraded performance) User and authentication (Degraded performance) SMS delivery (Degraded performance) SCIM (Degraded performance) B2B SaaS (Degraded performance) Email delivery (Degraded performance) Billing (Degraded performance)
- monitoring Jul 16, 2026, 01:45 PM UTC
Status: Monitoring We've deployed a fix and are seeing error rates decrease. We are monitoring. Affected components Email delivery (Degraded performance) Platform API (Degraded performance) Go live (Degraded performance) Analytics (Degraded performance) SMS delivery (Degraded performance) Dashboard (Degraded performance) Machine authentication (Degraded performance) Account Portal (Degraded performance) User and authentication (Degraded performance) Billing (Degraded performance) Search (Degraded performance) Webhooks (Degraded performance) Session management (Degraded performance) SCIM (Degraded performance) B2B SaaS (Degraded performance)
- resolved Jul 16, 2026, 02:01 PM UTC
Status: Resolved We have confirmed that error rates have returned to baseline. Affected components Analytics (Operational) Session management (Operational) Platform API (Operational) Billing (Operational) Machine authentication (Operational) Account Portal (Operational) SCIM (Operational) Webhooks (Operational) B2B SaaS (Operational) Go live (Operational) SMS delivery (Operational) Dashboard (Operational) Email delivery (Operational) User and authentication (Operational) Search (Operational)