Clerk incident

SVGs are not loading properly

Minor Resolved View vendor source →

Clerk experienced a minor incident on June 18, 2026 affecting User and authentication and Account Portal, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 08:23 PM UTC
Resolved
Jun 18, 2026, 08:23 PM UTC
Duration
Detected by Pingoru
Jun 18, 2026, 08:23 PM UTC

Affected components

User and authenticationAccount Portal

Update timeline

  1. investigating Jun 18, 2026, 06:26 PM UTC

    Status: Investigating SVGs are not loading properly, the team is investigating a fix Affected components User and authentication (Degraded performance) Account Portal (Degraded performance)

  2. monitoring Jun 18, 2026, 08:13 PM UTC

    Status: Monitoring A fix has been deployed and we're seeing improved rates of resolution on the SVGs Affected components User and authentication (Operational) Account Portal (Operational)

  3. resolved Jun 18, 2026, 08:23 PM UTC

    Status: Resolved A fix has been published and confirmed it's now resolving SVGs correctly Affected components User and authentication (Operational) Account Portal (Operational)