Clerk incident

Analytics API I/O timeouts

Minor Resolved View vendor source →

Clerk experienced a minor incident on June 9, 2026 affecting Analytics, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 10:37 PM UTC
Resolved
Jun 09, 2026, 10:37 PM UTC
Duration
—
Detected by Pingoru
Jun 09, 2026, 10:37 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 09, 2026, 09:56 PM UTC

    Status: Investigating Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating. Affected components Analytics (Partial outage)

  2. monitoring Jun 09, 2026, 10:11 PM UTC

    Status: Monitoring We've mitigated a connection issue with the Analytics API and are now monitoring. Affected components Analytics (Operational)

  3. resolved Jun 09, 2026, 10:37 PM UTC

    Status: Resolved For about 30 minutes 50% of requests to our Analytics service failed due to a broken database connection. We have remediated the issue and will deploy improved connection-healing to further harden this service. Affected components Analytics (Operational)