Clerk experienced a minor incident on September 16, 2026 affecting Webhooks and Webhooks, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 16, 2026, 12:31 PM UTC
Status: Identified Currently there are delays for some customers in webhook delivery. The issue has been identified and we are working towards a resolution Affected components Webhooks (Degraded performance)
- monitoring Sep 16, 2026, 01:24 PM UTC
Status: Monitoring A mitigation has been applied. Webhooks are being delivered at the normal pace. We continue monitoring Affected components Webhooks (Degraded performance)
- resolved Sep 16, 2026, 01:39 PM UTC
Status: Resolved All systems are working Affected components Webhooks (Operational)
- investigating Sep 16, 2026, 02:33 PM UTC
Status: Investigating Delays in webhook deliveries for some customers Affected components Webhooks (Degraded performance)
- monitoring Sep 16, 2026, 02:58 PM UTC
Status: Monitoring Webhook delivery is normal at the moment. We are closely monitoring Affected components Webhooks (Operational)
- resolved Sep 16, 2026, 03:20 PM UTC
Status: Resolved All systems are functional Affected components Webhooks (Operational)