Cleeng Outage History

Cleeng is up right now

There were 4 Cleeng outages since March 6, 2026 totaling 6h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cleeng.com

Minor April 3, 2026

Core Platform - Service Degradation

Detected by Pingoru
Apr 03, 2026, 10:03 PM UTC
Resolved
Apr 03, 2026, 10:31 PM UTC
Duration
28m
Affected: API
Timeline · 2 updates
  1. identified Apr 03, 2026, 10:03 PM UTC

    We are currently experiencing increased error rates affecting some endpoints. Our monitoring systems have detected higher-than-normal failed requests, and our engineering team is actively working on a resolution. Impact: Certain integrations and API requests may fail or respond slowly. Some customers may experience errors when accessing specific services.

  2. resolved Apr 03, 2026, 10:31 PM UTC

    The disruption affecting the endpoints has been resolved. All systems are now operating normally, and API requests and integrations are functioning as expected. We apologize for any inconvenience caused and thank you for your patience.

Read the full incident report →

Minor April 1, 2026

ChurnIQ - Degraded Performance of Exportable Tables

Detected by Pingoru
Apr 01, 2026, 11:27 AM UTC
Resolved
Apr 01, 2026, 02:32 PM UTC
Duration
3h 5m
Affected: ChurnIQ
Timeline · 3 updates
  1. investigating Apr 01, 2026, 11:27 AM UTC

    We have identified an issue affecting exportable tables in the dashboard. Some users may experience difficulty accessing the exportable tables in the publisher dashboard, however, the scheduled exports are not affected and are still being delivered as expected. Our team is actively investigating and working to restore full functionality. We apologize for any inconvenience this may have caused.

  2. monitoring Apr 01, 2026, 02:12 PM UTC

    A fix has been implemented and is ready for release.

  3. resolved Apr 01, 2026, 02:32 PM UTC

    The fix is deployed, exportable reports should now work as expected.

Read the full incident report →

Notice March 27, 2026

ChurnIQ - Subscription Reporting Irregularity – Resolved

Detected by Pingoru
Mar 27, 2026, 12:31 PM UTC
Resolved
Mar 27, 2026, 12:31 PM UTC
Duration
—
Affected: ChurnIQ
Timeline · 1 update
  1. resolved Mar 27, 2026, 12:31 PM UTC

    We recently identified an issue affecting subscription counts in your reports, which began on 26 March 2026 at 13:22 CET and was fully resolved on 27 March 2026 at 13:05 CET. During this window, subscription totals were understated in the dashboard and subscription report. All data has since been corrected and is now accurate. No action is required on your end. We apologize for any inconvenience this may have caused.

Read the full incident report →

Minor March 6, 2026

Cleeng Reporting Data refresh is delayed.

Detected by Pingoru
Mar 06, 2026, 01:25 PM UTC
Resolved
Mar 06, 2026, 04:45 PM UTC
Duration
3h 20m
Affected: ChurnIQ
Timeline · 5 updates
  1. investigating Mar 06, 2026, 01:25 PM UTC

    Please be aware that due to a partial outage affecting a third-party data processing service, Cleeng reporting data refresh is currently delayed. We have been observing the delay since approximately 19:00 CET yesterday (5 March) and are coordinating with the vendor while they restore full service. Impact: ChurnIQ dashboards and exported data reports may not yet reflect the most recent activity. Data may appear delayed by several hours. Who is impacted: Clients using ChurnIQ dashboards or receiving exported reporting files may see data that is not fully up to date. Please note that Cleeng platform operations are not affected. All standard platform functionality and client transactions continue to operate normally.

  2. investigating Mar 06, 2026, 01:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 06, 2026, 03:05 PM UTC

    Our vendor has identified the cause and is working on a fix.

  4. monitoring Mar 06, 2026, 04:30 PM UTC

    Fix has been implemented and the data is now refreshed. We are monitoring the pipelines now.

  5. resolved Mar 06, 2026, 04:45 PM UTC

    Data pipelines operating normally

Read the full incident report →

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