Cleeng incident
ChurnIQ - Subscription Reporting Irregularity – Resolved
Cleeng experienced a notice incident on March 27, 2026 affecting ChurnIQ, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
ChurnIQ
Update timeline
- resolved Mar 27, 2026, 12:31 PM UTC
We recently identified an issue affecting subscription counts in your reports, which began on 26 March 2026 at 13:22 CET and was fully resolved on 27 March 2026 at 13:05 CET. During this window, subscription totals were understated in the dashboard and subscription report. All data has since been corrected and is now accurate. No action is required on your end. We apologize for any inconvenience this may have caused.