Cleeng incident

Cleeng Publisher Login Failures Due to 2FA Email Delivery Delays

Notice Resolved View vendor source →

Cleeng experienced a notice incident on June 23, 2026, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 03:53 PM UTC
Resolved
Jun 23, 2026, 06:59 PM UTC
Duration
3h 5m
Detected by Pingoru
Jun 23, 2026, 03:53 PM UTC

Update timeline

  1. identified Jun 23, 2026, 03:53 PM UTC

    Login using 2FA may fail intermittently due to delayed or missing authentication emails sent via Mandrill. Users may be unable to complete the login process when a 2FA is required. This issue is caused by an ongoing incident with our email service provider (Mandrill), which is affecting email delivery performance. We are actively monitoring the situation and coordinating with them to resolve it as quickly as possible.

  2. resolved Jun 23, 2026, 06:59 PM UTC

    Mandrill confirmed that the issue regarding delayed emails is now resolved. As a result, login flows requiring 2FA emails should now function as expected.