Cleeng experienced a minor incident on August 11, 2026 affecting ChurnIQ, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
ChurnIQ
Update timeline
- monitoring Aug 11, 2026, 08:42 AM UTC
Cleeng reporting data has not refreshed since 07:00 CET today (2026-08-11). This happened because our job runners did not run the scheduled data pipeline. We are aware of the situation, a fix has been put in place, and the data pipelines are working now. We expect the data to start refreshing within 30 minutes. Please note that no data has been lost as a result of this incident, and it has no consequence on our platform operations.
- resolved Aug 11, 2026, 09:26 AM UTC
The reporting data is fully refreshed. All data pipelines are working as expected.