Cleeng incident

ChurnIQ - Degraded Performance of Exportable Tables

Minor Resolved View vendor source →

Cleeng experienced a minor incident on April 1, 2026 affecting ChurnIQ, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 11:27 AM UTC
Resolved
Apr 01, 2026, 02:32 PM UTC
Duration
3h 5m
Detected by Pingoru
Apr 01, 2026, 11:27 AM UTC

Affected components

ChurnIQ

Update timeline

  1. investigating Apr 01, 2026, 11:27 AM UTC

    We have identified an issue affecting exportable tables in the dashboard. Some users may experience difficulty accessing the exportable tables in the publisher dashboard, however, the scheduled exports are not affected and are still being delivered as expected. Our team is actively investigating and working to restore full functionality. We apologize for any inconvenience this may have caused.

  2. monitoring Apr 01, 2026, 02:12 PM UTC

    A fix has been implemented and is ready for release.

  3. resolved Apr 01, 2026, 02:32 PM UTC

    The fix is deployed, exportable reports should now work as expected.