Clari incident

Reports of Intermittent Latency

Notice Resolved View vendor source →

Clari experienced a notice incident on September 8, 2026, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 03:11 PM UTC
Resolved
Sep 08, 2026, 04:23 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 08, 2026, 03:11 PM UTC

Update timeline

  1. investigating Sep 08, 2026, 03:11 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. monitoring Sep 08, 2026, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2026, 04:23 PM UTC

    The Auto Scaling group failed to launch new instances due to an AMI build configuration issue. Following image remediation, instances are deploying successfully, system latency has normalized, and the Auto Scaling group has returned to a healthy state.