Cisco Secure Access incident

Cisco Secure Access - Policy Enforcement Issues - Asia Pacific (Tokyo)

Notice Resolved View vendor source →

Cisco Secure Access experienced a notice incident on July 15, 2026 affecting Policy Enforcement, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 01:40 AM UTC
Resolved
Jul 15, 2026, 02:05 AM UTC
Duration
25m
Detected by Pingoru
Jul 15, 2026, 01:40 AM UTC

Affected components

Policy Enforcement

Update timeline

  1. resolved Jul 15, 2026, 03:22 AM UTC

    Between 01:40 and 02:05 UTC, we experienced intermittent policy evaluation failures in Tokyo region, resulting in fail-open conditions. During this period, some security policies may not have been applied for affected users, potentially impacting policy enforcement. Services is now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.