Cisco Secure Access incident

[Cisco Secure Access - FedRAMP] Secure Web Gateway Traffic Degradation

Ongoing since 04:24 PM UTC, affecting Web Security.

identified Oct 21, 2026, 05:46 PM UTC

Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across FedRAMP Cisco Secure Access.

Started
Oct 21, 2026, 04:24 PM UTC
Resolved
Ongoing
Duration
● 11h 22m
Detected by Pingoru
Oct 21, 2026, 04:24 PM UTC

Affected components

Web Security

Update timeline

  1. investigating Oct 21, 2026, 04:24 PM UTC

    We have identified a third party vendor certificate-related issue affecting Secure Web Gateway traffic . Customers with file inspection enabled are not expected to be affected. Customers without file inspection enabled may continue to experience SWG traffic disruptions while we roll out a fix. We’re deploying the fix across the affected services and will provide further updates as the rollout progresses.

  2. identified Oct 21, 2026, 05:46 PM UTC

    Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across FedRAMP Cisco Secure Access.

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